Refund Policy

Introduction

Thank you for shopping at DREXANTHERIL. We strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the conditions and procedures for returning items purchased from our website.

Eligibility for Refund

• Items must be returned within 30 days of purchase.
• Products must be in their original packaging and unused condition.
• A valid receipt or proof of purchase is required.

Non-refundable Items

The following items are not eligible for a refund:

• Gift cards
• Personalized or custom-made items
• Perishable goods

How to Request a Refund

1. Contact our customer service team at [email protected].
2. Provide your order number and details of the item you wish to return.
3. Follow the instructions provided by our team to process your return.

Refund Processing

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.